Customers

The "Customers" feature in the WAJ app provides a centralized hub for managing client information, including contact details, booking history, preferences, and notes. This feature allows salons to deliver personalized service, track client loyalty, and engage customers effectively.

For instance, a stylist can quickly review a client’s past appointments and preferences before their next visit, ensuring a tailored experience. It also enables management to identify loyal clients for special promotions or rewards, boosting retention. By maintaining a detailed customer database, the "Customers" feature helps businesses build lasting relationships, improve client satisfaction, and create memorable experiences that keep customers coming back.

To access the Customers section of the WAJ app click on "Customers" from the left-side menu.