Tip

The "Tip" feature in the WAJ platform app allows clients to easily add gratuity to their total bill during checkout, showing appreciation for the quality service they received. This feature simplifies the tipping process by letting clients choose a tip amount or percentage directly in the app, making it convenient and seamless for both clients and staff.

For example, after a relaxing massage, a client can select a tip amount when they’re ready to pay, without needing cash on hand. The "Tip" feature supports a smoother, cashless transaction and gives clients a thoughtful way to acknowledge their service provider. It enhances staff morale and promotes a positive customer experience, as it reflects the client’s satisfaction with their service.

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1. Click on "Enter Tip Amount"

At the checkout, the tip is selected under the "Tip Details" section.

2. Type tip amount

Type in the exact amount of tip or choose from the listed selection. When a percentage is selected the amount of tip corresponding to the percentage is calculated automatically.

The tip is distributed by ratio of contribiution to the booking revenue when multiple staff members worked on the booking.