Get used to the Calendar View

WAJ makes managing appointments easy with a clear, organized booking system that uses color coding to show booking statuses. Each booking color represents a different status in the client’s journey, from the moment an appointment is scheduled to its completion. Staff can easily track who’s waiting, which appointments are about to end, and where they need to be next. This organization helps prevent double-booking, optimizes service flow, and enhances the client experience by ensuring no one is overlooked.

• Booked : This is where it all begins! When a client schedules an appointment online or staff books it ahead of time, the appointment is marked as "Booked." This status helps track new appointments that need a quick review and confirmation. It’s like penciling in plans—you know it’s there, but you still need to make it official. For example, imagine a client books a hair appointment for next Tuesday. Staff sees it marked as "Booked" and can review the stylist's availability to make sure everything is set before confirming.

• Confirmed : Now it’s official! Once the staff reviews and confirms the appointment, it moves to "Confirmed." This status signals that the appointment is good to go and ready for both the client and salon staff to plan around. It gives everyone peace of mind, knowing the appointment is locked in. For instance, after reviewing a "Booked" nail appointment, the staff confirms it, letting the client know they’re set for their pampering session!

• Waiting : Clients have arrived and are eagerly waiting for their service. This "Waiting" status is a great way to track who’s ready for their appointment but hasn’t started yet, keeping everything organized, especially during peak times. Picture a client who arrives early for a facial; they’re marked as "Waiting" until the esthetician is ready to start, helping staff stay on top of appointments and reduce wait times.

• In Progress : The fun is underway! When a service begins, it’s marked as "In Progress," signaling to everyone that the client is being attended to. This status helps track which appointments are ongoing so staff can keep an eye on timing and be ready to transition to the next client. Think of it as a live update: if a lash extension appointment is "In Progress," the receptionist knows to prepare for checkout soon.

• Completed : Success! The appointment is done, and the client is ready to check out. Marking an appointment as "Completed" is like crossing it off the list; it’s finished and frees up space for the next one. For instance, after a waxing session, staff marks it "Completed," signaling that it’s time to process payment and reset the space for the next client.

• Cancelled : Life happens, and sometimes appointments are canceled. When a booking is marked as "Cancelled," the details remain visible but with a line through them, serving as a record without cluttering the active schedule. This status is handy for tracking no-shows or rescheduling availability. For example, a client cancels their brow appointment the day before, freeing up that time for another booking. The crossed-out booking helps staff see trends in cancellations and openings at a glance.

Each status adds to a smooth and stress-free booking experience, helping staff stay organized and clients feel well taken care of from start to finish!

The bookings on the calendar will always have the time on top, followed by the full names of the client, and then the service they require. A canceled booking will have all the details of the booking dashed out as can be seen above.

The dot at the top right corner of the booking represent connected booking of multiple services.

One more nice feature WAJ calendar has is a preview of the staff shifts in the calendar, You can easily see when your staff are working by the white and grey highlights on the calendar