Cancelling Booking

Cancelling Booking allows clients or staff to cancel appointments when plans change. This is essential for maintaining an up-to-date schedule, freeing up time slots for other clients, and reducing no-shows. When a booking is cancelled, the system immediately updates, allowing staff to adjust resources and potentially rebook the slot with another client.

1. Click on the booking

Click on the booking that is to be cancelled

2. Click on the status of the booking

3. Select "Cancelled"

Select "Cancelled" to cancel the booking. This will remove the booking from the calendar, and can only be seen when the calendar is filtered by cancelled bookings.

Cancelled bookings are not shown in the reports revenue, if you do a mistake after you checkout. cancel the booking with the mistake and create a new booking with the same details.

Cancelled bookings are hidden by default in the calendar view, you can view them by enabling it from booking filters